Department: Customer Care

We know our customers like no other, we’re always here for them & happy to help!

With our positive attitude, solution-oriented mindset and remarkable multitasking skills, there’s really nothing we can’t do to support our customers with any question they have while or after shopping at Being the first point of contact, we assure all young fashion-minded have the best experience ever and they always feel confident to come back to us. We’re always here for them & happy to help with anything!

Fun facts

As the first point of contact, we own it to deliver high quality service at all times and give everyone the ultimate customer experience. From questions to complaints, wishes, information and malfunction reports: we’re here for our besties every day of the year and are happy when they’re happy! Whether working in the remote team or at the office: we’re always available via all our customer care channels. We’re great listeners and very passionate to provide the best explanations & solutions. Collecting and analyzing customer feedback (including Wholesale), processing daily returns, setting up carrier investigations and handling reviews via Trustpilot, Google and Feedback company is part of our daily jam.

Are you ambitious, customer-centered and driven by a high level of service? A true multitasker with a solution-oriented mindset and positive attitude? Are you always looking for the best results? Can you keep up with never-ending inquiries and questions? Do you like to work with cool colleagues, bring in awesome ideas & grow together? Then maybe you’re that special someone who needs to join our team!